Category Archives: servicenow

Plugins are software components that provide specific features and functionalities within a ServiceNow instance. List of all plugins that you can activate if you have the admin role. If a plugin does not appear on this list, it may require activation by ServiceNow personnel. Request these plugins through the HI Customer Service System instead of activating them yourself. For steps onContinue reading “Are you ServiceNow Admin, Check these Plugins”

In discovery patterns, you can use parsing strategies to analyze syntax of the source file. You extract values from parsed files, which allows you later to convert these values into variables. There are several parsing strategies coming with the base system: Parsing strategy Description Oracle LDAP file XML file INI file Properties file JSON fileContinue reading “Create a parsing rule and Parsing strategies”